Terms of Use
Last Updated Date:July 12, 2026
Welcome to Holly Way Taxi.
These Terms of Usewww.hollywaytaxi.comare valid for all users visiting the website and benefiting from our services. Using our website or making a reservation means that you have read, understood, and accepted the terms stated below.
Please carefully review these terms before using our services.
1. Scope of Service
Holly Way Taxi offers services for individual and corporate clients;
- Airport transfer
- Hotel transfer
- In-city transportation
- Intercity transfer
- VIP transfer services
- Private chauffeur vehicle services
The scope of the services offered may vary depending on the service area and our business partners.
2. Reservation Conditions
It is the user's responsibility to ensure that all information provided during the reservation is accurate, complete, and up-to-date.
Holly Way Taxi cannot be held responsible for delays, misdirection, or service disruptions that may arise due to incorrect or incomplete information.
Reservation confirmation is finalized with the sending of a confirmation email or notification by the system.
3. Pricing
The prices indicated on our website are the current rates at the time of reservation.
Prices may change in the following cases:
User requests a route change
- Addition of extra stops
- Exceeding waiting time
- Changing vehicle class
- Correcting incorrect reservation information
- Unless otherwise stated, no price changes will be made after the reservation is confirmed.
4. Payment
Payment;
Credit card
- Payment in the vehicle
- Online payment systems
- Wire transfer
- Havale
can be carried out using methods like this.
Payment infrastructures may be provided by third-party service providers.
5. Cancellation and Change
Cancellation and change requests for reservations must be communicated to us 12 hours in advance.
Cancellation or change conditions may vary depending on the type of reservation, service area, and business partners.
In certain cases, a cancellation fee may apply.
6. Passenger Responsibilities
Users;
- Agree to provide accurate contact information,
- Share flight information completely,
- Be ready on time at the specified meeting point,
- Comply with applicable laws within the vehicle,
- Not cause damage to the vehicles,
- Engage in behaviors that do not endanger the safety of other passengers.
7. Waiting Time
In airport transfers, drivers will wait for a reasonable time for the passenger according to the reservation details.
Flight delays will be monitored as much as possible through flight information.
If the designated free waiting time is exceeded, an additional fee may apply or the service may be canceled.
8. Baggage Policy
The amount of baggage specified during the reservation must be suitable for the vehicle capacity.
In cases exceeding standard baggage capacity, the appropriate vehicle selection is the customer's responsibility.
Additional baggage, sports equipment, bicycles, or large-sized items must be specified during the reservation.
9. Force Majeure
Holly Way Taxi cannot be held responsible for delays or service disruptions that may occur in the following situations:
Heavy traffic
- Road works
- Weather conditions
- Natural disasters
- Decisions of official authorities
- Strikes
- War
- Terrorist incidents
- Technical malfunctions
- Other extraordinary situations that develop beyond our control.
- In such cases, all reasonable measures will be taken to ensure the service is completed safely.
10. Intellectual Property Rights
The following are included on this website:
Logo
- Brand
- Marka
- Designs
- Texts
- Visuals
- Software
- Graphics
- Contents
Belong to Holly Way Taxi or related rights holders.
Cannot be copied, reproduced, published, or used for commercial purposes without written permission.
11. Limitation of Liability
Holly Way Taxi makes every effort to ensure that the information on the website is accurate and up to date.
However;
- Technical interruptions,
- Internet access issues,
- Errors arising from third-party systems,
- Force majeure,
are not liable for any damages that may arise due to these reasons, to the extent permitted by applicable legislation.
12. Privacy
Your personal data is processed in accordance with our Privacy Policy and applicable personal data protection legislation.
Using our website means that you accept the principles stated in our Privacy Policy.
13. Changes to the Terms of Use
Holly Way Taxi reserves the right to update these Terms of Use without prior notice in line with changes in business processes or legal regulations.
The current version is valid from the date it is published on the website.
14. Governing Law
These Terms of Use are subject to the laws of the Republic of Turkey.
In the event of disputes between the parties, the court and enforcement offices authorized by the applicable legislation are competent.
15. Contact
You can contact us for any questions, comments, or requests regarding the Terms of Use.
Holly Way Taxi
Website:www.hollywaytaxi.com
Email:info@hollywaytaxi.com
Thank you for choosing Holly Way Taxi, which is committed to providing reliable, transparent, and professional service to our customers.